Frequently Asked Questions

Are herbs in dog treats good for my dog?

Yes, when made thoughtfully. At Herbal Woof, we choose beneficial herbs such as ginger, rosemary, and turmeric for their wellness benefits for dogs, then pair them with wholesome, natural ingredients, zero preservatives and zero artificial additives. Every treat is handmade in Singapore with one goal in mind: supporting your dog's health, not just their taste buds.
Check out Herb Table for more details on each herb’s benefits for dogs.

How long can I store Herbal Woof dog treats?

Each pack of treats is made locally without preservatives, and vacuum-sealed to maintain freshness. Please refer to Best Before date stated on the packaging. To maximise freshness, we recommend storing treats in the fridge and consuming within 1 month.

How long is your lead time?

As we keep a small inventory to ensure every pack of treats you receive is as fresh as possible, please allow 3 to 5 business days for us to prepare your order. We will contact you with your tracking number once your order is dispatched.

What are your delivery charges?

Free delivery for orders S$20 and above, $4 flat fee for orders below S$20.

We currently deliver within Singapore.

Do you do custom orders?

Drop us an email or DM on Instagram to discuss!

Do you offer returns or refunds?

As our treats are freshly handmade food items, we're unable to accept returns once an order has been prepared. If there's an issue with your order (damaged packaging, incorrect item, etc.), please contact us via email within 5 days of receiving it and we'll make it right.

Feedback / Enquiries / Contact

We'd love to hear from you! If you have any feedback or enquiries, please feel free to get in touch with us:

DM @herbalwoof on IG, FB or TikTok,

Submit this contact form,

or drop us an email: hello[at]herbalwoof[dot]com